Information We Collect
We may collect name, mobile number, password hash, transaction details, UPI IDs, UTR or bank reference IDs, gold balance records, and admin review notes.
Privacy and data
Privacy Policy
This draft policy explains the type of customer information Abhay Dev Gold Private Limited may collect and use to operate the gold buying, custody, and buy-back platform.
This is first-version MVP content prepared for customer communication. It must be reviewed and updated by the legal, compliance, tax, and operations teams before production launch.
How We Use Information
Information is used to create accounts, authenticate users, process buy and sell requests, maintain gold balances, verify payments, support customers, and maintain operational records.
Payment Details
The platform records UPI and transaction reference details submitted by customers. It does not ask customers to share bank passwords, UPI PINs, OTPs, or card credentials.
Security
Passwords are stored as hashes. Access to admin workflows should be restricted to authorized team members. Production systems should add logging, monitoring, backups, and access controls.
Sharing of Information
Information may be shared with internal teams, vault and audit partners, technology providers, payment reconciliation teams, or authorities when required by law or operational need.
Retention
Transaction and account records may be retained for business, audit, dispute resolution, legal, tax, and compliance purposes. Exact retention periods should be finalized before launch.
Customer Choices
Customers may contact support for account questions, correction requests, or privacy concerns. Some transaction records may need to be retained even if an account is closed.
This draft should be aligned with applicable Indian privacy law, business operations, vendor contracts, and final data retention policy before deployment.