1. Platform Purpose
The platform allows customers to create an account, view indicative gold prices, submit gold purchase requests, submit sell requests, and track balances after admin approval.
Customer terms
Terms of Use
These draft terms explain how customers may use the Abhay Dev Gold Private Limited website and MVP platform for buying and selling physical gold held in secure custody.
This is first-version MVP content prepared for customer communication. It must be reviewed and updated by the legal, compliance, tax, and operations teams before production launch.
2. Account Use
Customers must provide accurate name, mobile number, and account information. The current MVP uses mobile number and password login; additional verification may be added later.
3. Pricing
Displayed gold prices are indicative and may be refreshed periodically. The price for a transaction is locked when the customer submits the buy or sell request.
4. GST and Charges
Purchases show applicable GST separately. The MVP currently displays 3% GST on purchase value. Other fees, if introduced, should be disclosed before confirmation.
5. Payment Review
Buy requests require UPI payment details, including UTR or bank reference ID and source UPI ID. Gold balance is updated only after admin approval.
6. Sell Requests
Sell requests are reviewed by the operations team. Payout is processed to the customer-provided UPI ID after manual verification and approval.
Customer Responsibilities
Customers are responsible for keeping passwords confidential, submitting correct payment references, using their own UPI IDs, and reviewing transaction details before submission.
Any misuse of the platform, incorrect information, suspicious activity, or violation of these terms may lead to rejection of requests, account restriction, or further review.